Work for us

What do you want from a career? Engaging projects where variety fuels your enthusiasm? A sociable and inclusive working environment, where you’re supported and appreciated? The chance to move and grow as your skills develop? Well, with Specialist Journeys, these factors are very much within reach.

Based in the UK and home to an existing team of experts and passionate staff, this is more than just a job opportunity. We’re offering you a chance to work with people’s dreams, creating travel experiences that will leave guests with lasting memories.

So, what can you offer us? From product and operations, to marketing and sales roles – if you’re great at it, we are interested. We consider applicants of all levels, from well-seasoned professionals to industry hopefuls. So, whether you’re searching for the ideal first job or you’re looking for a change and simply can’t quiet your wanderlust, get in touch and see how you might fit in here.

Our unique tours visit destinations all over the globe, from popular European cities to more off the beaten track locations such as Uzbekistan and Ethiopia. Our award-winning family of special interest travel companies cover everything from archaeological tours led by renowned experts to garden holidays and even worldwide charity challenges. Each itinerary we create is designed by an archaeologist, historian or gardens expert, and our roster of tour guides is second to none. Television personalities, revered authors, academics and fantastic archaeologists are just an example of the people who take groups of eager travellers away on our holidays, and the reputation we’ve built over the years – like our team often does – is growing.

Product Manager UK & Europe

Competitive salary/ Bonus

No Agents please

We are looking for a highly creative and commercially focussed Product Manager UK & Europe to develop and deliver unique, up-to-date and creative products and itineraries leading to passenger and revenue growth across your area of product portfolio. A strong influencer, with good negotiation skills, we’re looking for an experienced Product Manager, ideally with a background of both the UK and European contracting world. Creating unique and interesting products that appeal to customers of all of our brands, and working closely with internal stakeholders, you will be the champion of your product range, with full ownership for delivery of revenue while maintaining costs.

Key accountabilities include:

Lead and develop your mainstream & specialist product range offering from concept to delivery.
Identify and fill market product gaps and trends and generate new tour ideas that grow passenger volumes, market share, deliver excellent customer experience and drive growth.
Create and own the product plans, targeting the budgeted passenger volumes and ensure we have sufficient stock to achieve these.
Plan ahead to ensure the products are contracted and ready in line with the product launch schedule.
Contract the hotels and itineraries at best available prices and with added value where possible to ensure our retail prices are the best in the industry.
Liaise with the copywriters and agree final tour copy for online and brochure.
Own your products from concept to delivery liaising closely with the Product Admin Ops Teams to ensure quality of information, planning and delivery including final sign off on customer and driver itineraries.
Take an active & creative part in the Product Team as a whole.
Liaise closely with the Sales, Marketing and Commercial Teams to ensure the best possible opportunities for each product to succeed.
Be part of the Saturday and Product Duty Officer rota.
At times be part of the “during event” on site customer delivery as required.
Regularly attend Trade events and actively network with external bodies, to promote the Group brands and to source opportunities for future products/ partners.
Cultivate excellent relationships with suppliers to ensure we can procure the right space at the right price.

The ideal candidate will be proactive and use their initiative and problem solving skills to identify product gaps and opportunities to drive growth. Not afraid of challenging, you will demonstrate excellent communication and relationship skills, while remaining collaborative. This is a fantastic opportunity to join a forward thinking business with a collection of amazing travel brands, and be a part of an exciting growth journey.

If you feel you have the relevant experience attributes and hunger for this role, please send your CV and letter of application to Helen Moylan/ Chief Customer & People Officer at recruiting@justgoholidays.com

Assistant Management Accountant

Competitive salary/ Bonus/ Cheltenham (Hybrid considered)

No Agents please

We are looking for a proactive, ambitious and experienced Assistant Management Accountant to join our Finance team. This is a fantastic time within our growing business for someone who is keen to develop their solid and robust accounting skills and be part of a fast-paced, multi-entity, private equity-backed environment.

Strong attention to detail alongside a questioning and inquisitive mindset, this role will support the delivery of accurate and timely financial information across the Group. Working closely with the Finance Manager, you will provide exposure to multiple group entities, supporting month-end reporting, balance sheet control, and financial analysis.

In addition you provide exposure to travel industry-specific accounting and regulatory requirements, including ATOL and TOMS, offering an excellent opportunity to develop both your technical and commercial finance skills.

Key accountabilities include:

Month-End & Group Reporting

· Support the preparation of monthly management accounts across multiple group entities

· Assist in delivering a timely and accurate month-end close

· Post journals including accruals, prepayments and adjustments

· Prepare and reconcile intercompany balances, resolving differences in a timely manner

· Support group consolidation processes where required

· Assist with variance analysis against budget and prior periods

Balance Sheet Control

· Prepare and maintain balance sheet reconciliations across group companies

· Investigate and resolve reconciling items promptly

· Ensure a clean and well-supported balance sheet position

· Support continuous improvement of reconciliation processes and controls

Financial Control & Compliance

· Maintain accurate financial records in line with company policies

· Support the external audit process, including preparation of audit schedules

· Ensure adherence to internal controls across the Group

· Assist in maintaining a strong financial control environment

Regulatory & Industry-Specific Responsibilities

· Support accounting and reporting under the Tour Operators’ Margin Scheme (TOMS)

· Assist in the preparation of information required for ATOL (CAA) reporting and compliance

· Support the preparation and review of VAT returns, including TOMS considerations

· Develop an understanding of travel sector revenue recognition, including timing of income and costs

Commercial & Operational Support

· Work with budget holders to understand financial performance and key drivers across the business

· Support the review of monthly results with stakeholders, highlighting variances and areas requiring action

· Contribute to the preparation of budgets and forecasts, ensuring alignment with operational plans

Transactional & Ad Hoc Support

· Provide support across accounts payable, receivable and cash processes where required

· Support ad hoc projects, process improvements, and business initiatives

· Undertake additional duties as reasonably required to support the Finance team and wider business

Technically you’ll either be AAT qualified or studying towards ACCA/CIMA (or equivalent), however for the right candidate we will consider those candidates looking to begin their studies. More important is a good understanding of core accounting principles (debits and credits essential) and experience of supporting month-end processes or balance sheet reconciliations. Alongside good organisation skills and ensuring deadlines are consistently met, you’ll have first class Excel skills and ideally experience of accounting systems, such as Sage.

Not afraid of challenging, you will demonstrate excellent communication and relationship skills, while remaining collaborative. This is a fantastic opportunity to join a forward thinking business with a collection of amazing travel brands, and be a part of an exciting growth journey.

CRM Executive

Cheltenham based/ Hybrid

Competitive salary

No Agents please

The Specialists Journey Group is a collection of some of the world’s finest niche tour operators made up of a number of specialist brands, including Brightwater Holidays – the UK’s leading garden, scenic Scottish and special interest tour operator, Andante Travels – a leading provider of archaeological, cultural and historical holidays, and Dream Challenges a fundraising event service to UK charities.

We are looking to recruit a CRM Executive with high attention to detail and accuracy within our Group marketing team (which is responsible for the marketing of Specialist Journeys Group brands, as well as those of the JG Travel Group), to deliver high-quality, commercially focused CRM campaigns across email and direct mail, ensuring accurate execution, consistent delivery, and strong customer communication. You will be responsible for campaign builds and deployment and supporting the wider CRM strategy through reliable and efficient execution (including accurate campaign delivery and consistent performance reporting).

We are looking for someone with experience of delivering email marketing campaigns and working with segmented audiences or campaign data selections. It would be great if you’ve worked in a travel or similar multi brand/ product environment, with exposure to direct mail campaigns, but more important is the ability to work at pace and having a desire to be bold and creative with your ideas to use this platform to generate growth. Strong organisational and campaign management skills with a good understanding of CRM or customer lifecycle marketing (desirable), specific accountabilities include:

Email Campaign Delivery:

Build, test and deploy email campaigns within the ESP
Ensure all campaigns are accurate, on-brand and delivered on time
Manage campaign setup including links, tracking and personalisation
Conduct QA checks across devices and inbox environments
Work closely with Studio to implement supplied creative and copy
Take ownership of final campaign output, ensuring all communications meet brand, quality and accuracy standards before deployment

Campaign Setup & Audience Implementation:

Implement campaign audience selections as defined within the CRM frameworks
Apply segmentation and personalisation rules within campaign builds
Manage suppression logic, exclusions and campaign setup requirements
Ensure accuracy of audience application prior to deployment
Work closely with the CRM team to ensure campaigns are executed in line with defined audience and journey strategies

Direct Mail (DM) Campaign Coordination

Support delivery of DM campaigns from briefing through to distribution
Work with the CRM team and external partners to implement campaign requirements
Ensure accuracy of data usage, volumes and timelines
Assist with campaign reconciliation and delivery checks

Campaign Planning & Execution

Support delivery of the CRM campaign calendar across brands
Manage multiple campaigns simultaneously across channels
Ensure campaigns are delivered in line with commercial priorities and deadlines

Performance Support

Support campaign performance tracking through accurate setup and tagging
Produce weekly campaign performance reports, ensuring accuracy and completeness of data
Assist in gathering campaign results and maintaining reporting consistency across brands
Provide feedback on campaign execution and delivery performance

Process & Governance

Maintain high standards of data accuracy and campaign execution
Support GDPR and permission-based marketing requirements
Contribute to improving CRM processes and ways of working

This is a fantastic opportunity to join a forward thinking business with a collection of amazing travel brands, and be a part of an exciting growth journey. If you feel you have the relevant experience and attributes for this role, please send your CV and letter of application along with salary expectations to Helen Moylan/ HR Director at recruiting@justgoholidays.com without delay!